Transport Information

Our goal is to provide you with the best shipping options, no matter where you live. Serving hundreds of clients around the world every day, we strive to provide you with the highest level of service.

  1. Do you ship internationally?
    Yes, we mainly ship to North America, Europe, South America.
  2. How do I order?
    2.1 For retail customers we offer free shipping, please contact us on WhatsApp to order
    2.2 We have certain quantity requirements for wholesale customers, please contact our WhatsApp for specific cooperation details
  3. How do I pay for the order?
    we pass
    Shipping Method: UPS and FEDEX

Shipping time
The time frame for order delivery is divided into two parts:
• Processing time: 3-4 business days
• Shipping time: 5-10 working days

Please make sure all shipping information is correct. If information is incorrect and/or missing, we may need to contact you to update shipping information, which may cause delays in the delivery of your order. Customs clearance can also cause delays.

Your order may be delivered to you by the local post office or local courier. Depending on your region, most orders will be delivered by your local postal service, so packages will be received by your regular mail. If you are away from home when the delivery is made, the Postal Service may leave a notification card telling you how and where the delivery can be picked up.
If the package is returned due to wrong address, incomplete address and unavailability, no resending arrangements will be made.

  1. How can I track my order?
    You can track your order on our website through the following link: Click to enquire or contact us on WhatsApp
    Please Note: Shipping may take 5 to 10 business days depending on your location.
  2. Taxes and duties
    For the US and Europe
    Please note that all packages are shipped from bongris. For US customers, there is no additional tax on our products, which means you only pay the final sale price when you shop at bongrips.

If you are in another country, all taxes and duties depend on the country you are in, generally no duties will be charged.

If you have any questions, please feel free to contact us:
Email: dende8568@gmail.com

Note: During public holidays, shipping times may be affected as manufacturers and couriers will restrict operations during this period. While unfortunately this is beyond our control, we will do our best to improve this issue.

Shopping Cart